Terms & conditions
These are the Terms & Conditions for a Standard Booking. For Group Bookings, click here
Standard booking terms & conditions
Credit card details are required to confirm all bookings, these are held on file and nothing is charged until departure. Cancellations made 48 hours or more prior to your scheduled arrival will incur no charges.
Cancellation policy for groups will be confirmed at the time of booking.
Check-in is available from 2pm on the day of arrival. Check-out time is 10am on the day of departure. Early check-in and/or late check-out is available by arrangement only.
Payment for all accommodation must be made in full on the day of departure
Cancellation policy
When confirmed reservations are cancelled inside 48 hours prior to arrival, will incur a cancellation of one (1 ) nights accommodation against the credit card number held on file. If a cheque deposit has been paid then this will become non-refundable for Unfulfilled Bookings
As with the above cancellation policy, unfulfilled bookings will have one nights accommodation charged against the room, or rooms, that were not occupied, with no reinstatement of the booking.
Deposit policy
No reservation will be secured or guaranteed unless a valid credit card number, or deposit for the full room rate for the booking is received within five (5) working days from the time the reservation was first made.
Refunds
A full refund is given if more than 48 hours cancellation notice is given.
Final Payment
Final payment is required upon departure unless prior arrangements have been made with management. Unpaid accounts will be liable for any collection costs incurred by Cornwall Park Motor Inn. Penalty interest of 1% for each month that the account remains overdue will be charged.
Pricing structure
All prices quoted for accommodation cover the first two people staying in a studio room. 2 bedroom apartments are changed on the basis of up to 4 people occupying these rooms. Additional guests staying in these apartments over & above the 4 person rate will be charged at $30.00 per person per night. Children up to and including 11 years old can stay for free if using existing bed. Guests 12 years and older will be priced as adults. $30 will be charged for using sofa bed and/or baby cot.
All prices quoted are GST inclusive.
Payment methods
Cornwall Park Motor Inn accepts the following forms of payment: Visa, Mastercard, American express and Diners Club. Payments made by EftPos or cash must be made in advance and a deposit may be requested.
Cheque payments
Cornwall Park Motor Inn does not accept payment of account by cheque unless arrangements have been made with management. If payment is made in this way, should the cheque be dishonored, then any additional costs incurred in recovering the debt will be passed onto the payer directly.
Pre-Bookings
Pre-bookings are accepted for any date during the current year, and any extended future dates if known. Pre-booking is recommended during peak periods.
Arrival Times – Non Guaranteed booking
(without a Credit card guarantee or deposit paid)
Cornwall Park Motor Inn will hold your room until 4.00pm unless notified of a later arrival time. If you do not arrive by 4.00pm, and late arrival arrangements have not been made, we reserve the right to cancel your reservation, without refund or reinstatement, to make room for other guests.
Departure Time
Cornwall Park Motor Inn requests that all guests are checked out by 10.00am on the day of departure unless prior arrangements have been made with management. Late departures must not exceed 11.55am on the day of departure. If a later departure time is required there will be an additional charge of one (1) nights accommodation.
Additional Services
Cornwall Park Motor Inn provides additional services to all guests. these include telephone access, Internet access, Photocopying, fax service.
Additional Charges
The following costs will be charged to the group booking account should the need be apparent:
- Lost Keys: $20 per key
- Dry Cleaning of duvets or bedspreads: $50 per item
- Additional room cleaning surcharge: $50 per hour
- Carpet Cleaning: $100+GST per hour
- Damage to Rooms: cost of repair
- Breakages: cost of replacement
- Missing Chattels: cost of replacement
- Return of Lost Property: cost of courier/postage
Smoking
Smoking is strictly prohibited in all our Motel rooms. Management requests that guests respect and adhere to this policy at all times.
Group Bookings Terms & Conditions
Group Definition
A group is defined as 4 or more rooms booked for people requiring accommodation for the same itinerary and/or common purpose. Cornwall Park Motor Inn reserves the right to amend all terms and conditions of this contract should the rooms required fall below 4 rooms per night.
Cancellation Policy
When confirmed group booking reservations are cancelled inside 5 days prior to arrival, they will incur a cancellation charge of 50% of the total booking charge. If credit card details are held, this charge will be debited against the credit card number. If a cheque deposit has been paid, then this will become non-refundable.
Unfulfilled Bookings
As with the above cancellation policy, unfulfilled group bookings will have one night’s accommodation charged against the room or rooms that were not occupied as per the advised schedule, with no reinstatement of the booking.
Deposit Policy
No group booking reservations will be secured or guaranteed unless a deposit for at least 50% of the booking total is received. This must be paid within 5 working days from the time the reservation was first made.
Refunds
A full refund is given if more than 5 days cancellation notice is given.
Final Payment
Final payment is required upon departure unless prior arrangements have been made with management. Unpaid accounts will be liable for any collection costs incurred by Cornwall Park Motor Inn. Penalty interest of 1% for each month that the account remains overdue will also be charged
Prices
All prices quoted are GST inclusive.
Extras
All charges other than accommodation can be charged to each group-booking guest individually, with charges to be settled by the individual at the time of departure. Unless this is advised then all other charges will be debited to the main group booking account payable by your organisation.
Keys
The group leader is responsible for all keys. These must be returned to reception on the morning of departure.
Inspection
On the morning of departure, the group leader must be available for an inspection of all rooms utilised by the group. Any additional cleaning charges or damage charges will be discussed at this time.
Additional Charges
The following costs will be charged to the group booking account should the need be apparent:
- Lost Keys: $20 per key
- Dry Cleaning of duvets or bedspreads: $50 per item
- Additional room cleaning surcharge: $50 per hour
- Carpet Cleaning: $100+GST per hour
- Damage to Rooms: cost of repair
- Breakages: cost of replacement
- Missing Chattels: cost of replacement
- Return of Lost Property: cost of courier/postage
Payment Methods
Cornwall Park Motor Inn accepts the following forms of payment. Visa, Mastercard, American Express and Diners Club. Payments by Eftpos or Cash must be made in advance.
Pre-Bookings
Pre-bookings are accepted for any date during the current year, and any extended future dates if known. Pre-booking is recommended during peak periods.
Departure Time
Cornwall Park Motor Inn requests that all guests are checked out by 10.00am on the day of departure unless prior arrangements have been made with management. Late departures for group bookings must not exceed 11.00am on the day of departure. If a later departure time is required there will be an additional charge of one (1) nights accommodation.
Smoking
Smoking is not allowed in any room on the property. If you do smoke, then you may be charged appropriate cleaning and loss of income charges.
Management requests that guests respect and adhere to this policy at all times.